What Some Customers Get in Compensation from Comcast

The first thing to know, is that your Comcast contract probably limits your options for legal complaints against Comcast. You generally have two options:

1. Take your Comcast complaint to Small Claims Court, or
2. Take your Comcast complaint to Consumer Arbitration

FairShake can help you file a claim against companies like Comcast. We’ll take your complaint through the legal process of consumer arbitration. This usually gets them to negotiate.

Here’s some information from the American Arbitration Association (AAA) on how recent complaints against Comcast have been resolved:

Now for the numbers…

In 2018, 61 complaints against Comcast were resolved through the arbitration system.

Among these complaints, 10 complaints resulted in a settlement  – that’s 16% of complaints.

Although settlement amounts are secret, the average complaint against Comcast asked for $1531 in compensation.

At least 1 customers also received non-monetary relief for their Comcast complaint as well.

Arbitration complaints against Comcast took an average of over 5 months to resolve.

Complaints handled by FairShake are often settled before arbitration, which can be much faster.

The arbitration complaint process against Comcast costs money, but the company is usually responsible for costs. Comcast paid $157 in fees per complaint on average.

Meanwhile, 100% of consumers paid nothing in arbitration fees for their complaint against Comcast through the American Arbitration Association.