What Some Customers Get in Compensation from Verizon Wireless

The first thing to know, is that your Verizon Wireless contract probably limits your options for legal complaints against Verizon Wireless. You generally have two options:

1. Take your Verizon Wireless complaint to Small Claims Court, or
2. Take your Verizon Wireless complaint to Consumer Arbitration

FairShake can help you file a claim against companies like Verizon Wireless. We’ll take your complaint through the legal process of consumer arbitration. This usually gets them to negotiate.

Small claims court is often time consuming and expensive, try arbitration instead.

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Here’s some information from the American Arbitration Association (AAA) on how recent complaints against Verizon Wireless have been resolved:

What other Verizon Wireless customers have won for their complaints

In 2018, 15 complaints against Verizon Wireless were resolved through the arbitration system.

Among these complaints, 7 complaints resulted in a settlement  – that’s 47% of complaints.

Although settlement amounts are secret, the average complaint against Verizon Wireless asked for $13348 in compensation.

At least 3 customers also received non-monetary relief for their Verizon Wireless complaint as well.

Arbitration complaints against Verizon Wireless took an average of over 5 months to resolve.

Complaints handled by FairShake are often settled before arbitration, which can be much faster.

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The arbitration complaint process against Verizon Wireless costs money, but the company is usually responsible for costs. Verizon Wireless paid $1232 in fees per complaint on average.

Meanwhile, 100% of consumers paid nothing in arbitration fees for their complaint against Verizon Wireless through the American Arbitration Association.