The information you need to take action
So you have complaint against ACT Inc. A major issue. And ACT Inc customer service hasn’t solved your complaint.
Maybe you want compensation for overcharges, fraudulent sales tactics, collections issues, or impact to your credit. Maybe you just want ACT Inc to admit they’re in the wrong and give you fair treatment. Either way, you’re looking to take action on your ACT Inc complaint.
So, the question is: how can you make ACT Inc hear your complaint? Can you sue ACT Inc? What sort of compensation do customers get from ACT Inc their complaints?
The first thing to know, is that your ACT Inc contract probably limits your options for legal complaints against ACT Inc. You generally have two options:
We at FairShake can help you file a claim against companies like ACT Inc. We’ll take your complaint through the legal process of consumer arbitration. This usually gets them to negotiate. (For a list of companies we process complaints against, start here.)
Here’s some information from the American Arbitration Association (AAA) on how recent complaints against ACT Inc have been resolved:
In 2018, 27 complaints against ACT Inc were resolved through the arbitration system.
Among these complaints, complaints resulted in a settlement – that’s 0% of complaints.
Although settlement amounts are secret, the average complaint against ACT Inc asked for $0 in compensation.
At least 2 customers also received non-monetary relief for their ACT Inc complaint as well.
Arbitration complaints against ACT Inc took an average of over 4 months to resolve.
Complaints handled by FairShake are often settled before arbitration, which can be much faster. (For a list of companies we process complaints against, start here.)
The arbitration complaint process against ACT Inc costs money, but the company is usually responsible for costs. ACT Inc paid $1350 in fees per complaint on average.
Meanwhile, 100% of consumers paid nothing in arbitration fees for their complaint against ACT Inc through the American Arbitration Association.
Get justice when a business lets you down:
FairShake’s Ultimate Guide to Consumer Complaints
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