Get Paid for Your AT&T Complaint

Here’s what some customers get in compensation for complaints against AT&T

Show me the numbers!
…or tell us your complaint!

 
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Why We’re Here

So you have complaint against AT&T. A major issue. And AT&T customer service hasn’t solved your complaint.

Maybe you want compensation for overcharges, fraudulent sales tactics, collections issues, or impact to your credit. Maybe you just want AT&T to admit they’re in the wrong and give you fair treatment. Either way, you’re looking to take action on your AT&T complaint.

So, the question is: how can you make AT&T hear your complaint? Can you sue AT&T? What sort of compensation do customers get from AT&T their complaints?

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The first thing to know, is that your AT&T contract probably limits your options for legal complaints against AT&T. You generally have two options:

  1. Take your AT&T complaint to Small Claims Court, or

  2. Take your AT&T complaint to Consumer Arbitration

We at Radvocate can help you file a claim against companies like AT&T. We’ll take your complaint through the legal process of consumer arbitration. This usually gets them to negotiate. (For a list of companies we process complaints against, start here.)

Here’s some information from the American Arbitration Association (AAA) on how recent complaints against AT&T have been resolved:

Now for the numbers…

In 2018, 204 complaints against AT&T were resolved through the arbitration system.

Among these complaints, 115 complaints resulted in a settlement  – that's 56% of complaints.

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Although settlement amounts are secret, the average complaint against AT&T asked for $8665 in compensation.

At least 27 customers also received non-monetary relief for their AT&T complaint as well.

Arbitration complaints against AT&T took an average of over 4 months to resolve.

Complaints handled by Radvocate are often settled before arbitration, which can be much faster. (For a list of companies we process complaints against, start here.)

The arbitration complaint process against AT&T costs money, but the company is usually responsible for costs. AT&T paid $328 in fees per complaint on average.

Meanwhile, 100% of consumers paid nothing in arbitration fees for their complaint against AT&T through the American Arbitration Association.

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Claim data is from the American Arbitration Association’s 2018 Q4 Report, which can be found here