Why We’re Here
So you have complaint against Ally Financial. A major issue. And Ally Financial customer service hasn’t solved your complaint.
Maybe you want compensation for overcharges, fraudulent sales tactics, collections issues, or impact to your credit. Maybe you just want Ally Financial to admit they’re in the wrong and give you fair treatment. Either way, you’re looking to take action on your Ally Financial complaint.
So, the question is: how can you make Ally Financial hear your complaint? Can you sue Ally Financial? What sort of compensation do customers get from Ally Financial their complaints?
The first thing to know, is that your Ally Financial contract probably limits your options for legal complaints against Ally Financial. You generally have two options:
Take your Ally Financial complaint to Small Claims Court, or
Take your Ally Financial complaint to Consumer Arbitration
We at Radvocate can help you file a claim against companies like Ally Financial. We’ll take your complaint through the legal process of consumer arbitration. This usually gets them to negotiate. (For a list of companies we process complaints against, start here.)
Here’s some information from the American Arbitration Association (AAA) on how recent complaints against Ally Financial have been resolved:
Now for the numbers…
In 2018, 20 complaints against Ally Financial were resolved through the arbitration system.
Among these complaints, 16 complaints resulted in a settlement – that's 80% of complaints.
Although settlement amounts are secret, the average complaint against Ally Financial asked for $31630 in compensation.
At least 4 customers also received non-monetary relief for their Ally Financial complaint as well.
Arbitration complaints against Ally Financial took an average of over 9 months to resolve.
Complaints handled by Radvocate are often settled before arbitration, which can be much faster. (For a list of companies we process complaints against, start here.)
The arbitration complaint process against Ally Financial costs money, but the company is usually responsible for costs. Ally Financial paid $987 in fees per complaint on average.
Meanwhile, 100% of consumers paid nothing in arbitration fees for their complaint against Ally Financial through the American Arbitration Association.
We want to hear from you:
Claim data is from the American Arbitration Association’s 2018 Q4 Report, which can be found here