What Some Customers Get in Compensation from American Home Shield

The first thing to know, is that your American Home Shield contract probably limits your options for legal complaints against American Home Shield. You generally have two options:

1. Take your American Home Shield complaint to Small Claims Court, or
2. Take your American Home Shield complaint to Consumer Arbitration

We at FairShake can help you file a claim against companies like American Home Shield. We’ll take your complaint through the legal process of consumer arbitration. This usually gets them to negotiate. (For a list of companies we process complaints against, start here.)

Here’s some information from the American Arbitration Association (AAA) on how recent complaints against American Home Shield have been resolved:

Now for the numbers…

In 2018, 36 complaints against American Home Shield were resolved through the arbitration system.

Among these complaints, 32 complaints resulted in a settlement  – that’s 89% of complaints.

Although settlement amounts are secret, the average complaint against American Home Shield asked for $5522 in compensation.

At least 2 customers also received non-monetary relief for their American Home Shield complaint as well.

Arbitration complaints against American Home Shield took an average of over 1 months to resolve.

Complaints handled by FairShake are often settled before arbitration, which can be much faster. (For a list of companies we process complaints against, start here.)

The arbitration complaint process against American Home Shield costs money, but the company is usually responsible for costs. American Home Shield paid $104 in fees per complaint on average.

Meanwhile, 100% of consumers paid nothing in arbitration fees for their complaint against American Home Shield through the American Arbitration Association.