What Some Customers Get in Compensation from Rent-A-Center

The first thing to know is your Rent-A-Center contract limits your options for filing a legal complaint against Rent-A-Center. You generally have two legal options:

1. Take your Rent-A-Center complaint to Small Claims Court
2. Take your Rent-A-Center complaint to Consumer Arbitration

FairShake can help you file a claim against Rent-A-Center. We move your complaint through the legal process called consumer arbitration. The prospect of binding arbitration often motivates companies to negotiate a settlement. (For a list of companies we process complaints against, start here.)

Here’s some information from the American Arbitration Association (AAA) about how recent complaints against Rent-A-Center have ended:

In 2018, 14 complaints against Rent-A-Center went through the arbitration system.

Among the 14 complaints, 11 complaints resulted in a settlement  for an incredible 79% of all complaints.

The average complaint against Rent-A-Center asked for $12,500 in compensation.

At least 2 customers received non-monetary relief for their Rent-A-Center complaint.

Arbitration complaints against Rent-A-Center took an average of eight months to resolve.

Complaints handled by FairShake often resolve before arbitration.

The arbitration complaint process against Rent-A-Center costs money, but the company usually pays for the costs associated with the process. Rent-A-Center paid an average of $993 in fees per complaint.

One-hundred percent of Consumers paid nothing in arbitration fees for their complaint against Rent-A-Center.