Looking to sue Net10? Small claims court is an option, and you may have others…
At FairShake we’ve helped thousands of people ripped off by big companies like Net10. And we’ve helped get millions of dollars in settlement offers…
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Tired of hitting dead ends when trying to get a refund from Net10? Feeling like there’s nowhere to turn?
You’re not alone. It seems like many people have tried all the Net10 customer service options, but still feel unheard.
There are different ways to file a complaint against Net10, but none have the same power and leverage as taking legal action.
So, if you’re thinking of suing Net10, where do you even start? You might expect there to be tons of class action lawsuits against them, but it’s often more complicated than that.
What many people don’t know is that hidden clauses buried deep within their contracts frequently allow companies like Net10 to push legal claims into the private realm of consumer arbitration, away from conventional courts.
But here’s the thing: your Net10 contract doesn’t have the power to take away your right to pursue legal action by suing them.
Here’s what you can do…
Learn more about the consumer arbitration process here.
If you’re ready to sue Net10 in Small Claims Court, read on below:
Start by making sure your claim qualifies. Remember that small claims courts are for specific types of cases just like any other court. There are two things in particular you have to pay attention to:
If your claim doesn’t fall within the limits of your state’s small claims court, you’ll have to arbitrate your claim instead.
Before you can sue Net10 in small claims court you have to ask them to fix the problem on their own. You probably already reached out to customer service but this is the last time you give them the chance to voluntarily fix your problem.
This takes the place of a demand letter. This is a short and simple letter where you explain your contact information, any account information you have, what the issue is, and how you want them to fix it.
Most small claims courts require that you do this so don’t overlook the importance of the step. When you are done writing, send a hard copy of the letter to their official legal address. According to our most recent research, Netspend is legally based in Delaware and receives mail at this address:
TRACFONE WIRELESS, INC.
C/O THE CORPORATION TRUST COMPANY
CORPORATION TRUST CENTER 1209 ORANGE ST
WILMINGTON, DE 19801
If you would like examples of demand letters or more information about how to write them, you can find an excellent guide here.
If they don’t respond to that demand letter, now you move forward and sue Net10 in small claims court.
This starts with paperwork. Every state court and some local County courts will have different paperwork required. Find your state court website here, where the information and forms will be freely available.
Make sure you fill out the right number of copies for where you live, usually three or four.
With the right number of copies and the right forms filled out, now you head to the courthouse. go to the right courthouse with your paperwork during the right days of the week and the right hours. Most courts still require you to physically hand deliver the documents if you want to sue Net 10 in small claims court.
You will have to pay a small claims court filing fee the amount of which can be found on your state court website here. After that the county clerk will give you back the copies, stamped and ready to go along with your hearing date.
One of the stamped copies you get back is for Net10. The next step when you try to sue Net10 in small claims court is informing them that they have been sued which is a legal process called “serving”.
To do this you have to deliver one of those copies in accordance with the rules for where you live. You can check your state court and local court for the requirements or search for “[your state] small claims service of process”.
Make sure you follow every rule because failure to follow even one of the rules here can result in your case being thrown out.
Congratulations, you’ve reached the final step. The last thing on your agenda is to go to court during the right day and time, at the right Courthouse.
Make sure you bring all of your filed documents and any evidence you have to support why you decided to sue Net10 so that you can present that information to the judge. The company may or may not send someone to oppose you but either way focus on your side of the story.
Ready to sue Net10 Wireless in small claims court?
If this sounds too hard and expensive, try consumer arbitration instead…
Get justice when a business lets you down:
FairShake’s Ultimate Guide to Consumer Complaints
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