When customer service fails, Radvocate helps Optimum Cable or Internet customers claim cash
A simple legal option to consider — Easier than a lawsuit
Billing complaint? Misleading sales tactics? Poor service? Want to make the Optimum corporate office (Alice USA) listen?
A lot of Optimum customers aren’t happy.
For example, it’s been reported that hidden fees could make a recent Altice promotion cost nearly double the rate that was advertised.
An industry critic declared "Altice’s Optimum/Cablevision takes the bait and switch promotion to a whole new level."
And the Better Business Bureau lists 3,737 complaints against Optimum (Altice USA) in the past three years over their billing practices, misleading promotions and sales tactics, poor service, and other issues.
That’s where we come in…
Is your complaint not being heard? At Radvocate, we’re in the business of helping mistreated customers—our users—take on big companies like Optimum and others. And we turn complaints into money back!
We’ll file your legal demand with Optimum headquarters to let them know it’s serious. We’ll help you negotiate with the company and, if your claim can’t be resolved through negotiation, we’ll guide you through escalating to an independent legal process outlined in your Optimum contract.
And Radvocate get results — hundreds of resolved complaints each month, with customers getting refunds, zero balances, and other compensation!
Do you want your complaint to be heard? Why not give us a try? It’s free to produce a demand letter, and it’s 100% satisfaction guaranteed.