Looking to sue Orangetheory? Small claims court is an option, and you may have others…
At FairShake we’ve helped thousands of people ripped off by big companies like Orangetheory. And we’ve helped get millions of dollars in settlement offers…
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Tired of hitting dead ends when trying to get a refund from Orangetheory? Feeling like there’s nowhere to turn?
You’re not alone. It seems like many people have tried all the Orangetheory customer service options, but still feel unheard.
There are different ways to file a complaint against Orangetheory, but none have the same power and leverage as taking legal action.
So, if you’re thinking of suing Orangetheory, where do you even start? You might expect there to be tons of class action lawsuits against them, but it’s often more complicated than that.
What many people don’t know is that hidden clauses buried deep within their contracts frequently allow companies like Orangetheory to push legal claims into the private realm of consumer arbitration, away from conventional courts.
But here’s the thing: your Orangetheory contract doesn’t have the power to take away your right to pursue legal action by suing them.
Here’s what you can do…
Learn more about the consumer arbitration process here.
If you’re ready to sue Orangetheory in Small Claims Court, read on below:
Are you ready to sue Orangetheory in small claims court? Small claims courts are only for certain types of claims, so your first step is to make sure your lawsuit is eligible to be heard in small claims court. You need to know two things about small claims court:
The amount of money: Every small claims court sets a maximum dollar amount for the claim you can bring. In most states it’s either $5000 or $10,000, but it can be as low as $2,500 (in Kentucky and Rhode Island). You can find a list of all 50 states’ monetary limits here.
If your claim doesn’t fall within the limits of your state’s small claims court, you’ll have to arbitrate your claim instead.
Most small claims courts require that you ask the company you’re suing to fix your problem voluntarily before you file your claim. If you want to sue Orangetheory in small claims court, you need to send a demand letter.
The demand letter should be straightforward. Tell Orangetheory who you are (your name, address, phone number and account number), what the problem is, and what you want from them. The whole letter should run a few sentences. You are just checking a box on your to do list before you file your a claim.
When you’re done writing the demand letter, you need to mail a hard copy of the letter to the company’s official address. According to our most recent research, Orangetheory is legally based in Delaware and receives mail at this address:
ULTIMATE FITNESS GROUP, LLC
C/O PARACORP INCORPORATED
2140 S DUPONT HWY
CAMDEN, DE 19934
If want examples of demand letters or more information about how to write them, you should read this helpful guide.
To sue Orangetheory in small claims court, you need to submit plenty of paperwork.
Each state has a set of forms that need to be filled out to file a claim, and sometimes counties will request more forms. The correct forms for your location are available for free on the state court website.
Make sure you fill out enough forms; most states that require you to file forms by mail or in-person will ask for 3 or 4 copies. If you don’t have the right number of copies, the court clerk has the legal power to dismiss your lawsuit.
When you’re done filling out the court forms, it’s time to submit the forms to the court. This process called “filing” requires considerable patience.
Many courts want you to deliver copies of the forms during specific hours of the day. Some courts allow plaintiffs to file forms by fax, mail, or online.
All courts require plaintiffs to pay a filing fee before they allow plaintiffs to sue Orangetheory in small claims court. The fee, which is published on the court website, is sometimes waived for low income plaintiffs.
When you file the forms, the court clerk provides you with stamped copies of the forms and a reminder about the court date.
If you’ve made it this far, congratulations! Suing Orangetheory in small claims is a long and tough process.
Now that you’ve filed the papers required to start your case against Orangetheory, you need to tell Orangetheory about the lawsuit. This is a called “serving” Orangetheory. To do this, you need to deliver a copy of your filed papers to Orangetheory.
Look at your court’s website for instructions on how to deliver your forms properly to Orangetheory, or search for “[your state] small claims service of process”. Courts have implemented rigid rules about how to serve a defendant. You can expect the court clerk to drop your lawsuit if you do no follow every rule.
When the court clerk gives you a court date, make sure to put it on your calendar. Write down the address of the courthouse, with special attention paid to the courtroom number. Bring the copies of your filed forms, and any other evidence that supports your case against Orangetheory. Sometimes, Orangetheory does not show up to oppose plaintiffs. If that happens to you, take advantage of the situation to present your side of the story.
Are you ready to sue Orangetheory in small claims court?
If this sounds too hard and expensive, try consumer arbitration instead…
Get justice when a business lets you down:
FairShake’s Ultimate Guide to Consumer Complaints
Learn More