"The Meanest Company in America"? Dish Network Customers Want Help!

Some Customers Looking for Answers Over Persistent Billing and Service Complaints

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DISH Network hasn’t had a good year.

A lawsuit earlier this year put DISH on the hook for $61 million dollars for illegal telemarketing.

And the Better Business Bureau lists 1,217 complaints against the company in the past year over their billing practices, misleading promotions and sales tactics, poor service, and other issues.

Meanwhile, DISH’s Network’s Net Promoter Score — a measure of customers’ willingness to recommend a brand — puts it on par with Wells Fargo and Marlboro.

At Radvocate, we’re in the business of helping mistreated customers—our users—take on big companies like DISH Network, and turning complaints into compensation.

We’ll file your legal demand with DISH Network to let them know it’s serious. We’ll help you negotiate with the company and, if your claim can’t be resolved through negotiation, we’ll guide you through escalating to an independent legal process, if necessary.

And Radvocate get results — hundreds of resolved complaints each month throughout our customer base, with customers getting refunds, zero balances, and other compensation!

Do you want your complaint to be heard? Why not give us a try? It’s free to send a demand letter, and it’s 100% satisfaction guaranteed.

What’s the most frustrating company? Here's what the numbers say...

We crunched the numbers on over 50 top companies and found Dish Network sets the standard for worst customer services.

See the overall rankings and industry-specific rankings for airlines, cable, wireless, MLMs, rideshare, banks and financial services, car insurance.

What are the most hated companies?

Latest from Comcast: Refunds for Mass. customers over hidden fees, impact on credit

Comcast customers in Massachusetts may be in for a welcome holiday present: cash refunds.

As first reported by Ars Technica, an announcement yesterday from Attorney General Maura Healy revealed a settlement covering 20,000 Comcast subscribers, some of whom could gain hundreds of dollars.

T-Mobile scandal: Overbilled customers nationwide speak out

Remember how Wells Fargo got in big trouble for slamming customers with accounts they never wanted? It sounds like T-Mobile could be next.

T-Mobile store employees are coming out of the woodwork to describe misleading sales practices. Employees say they crammed customer bills with hidden charges for things they never asked for, like T-Mobile's Jump Insurance program.

Dish Network Named Most Frustrating Company. What Can Customers Do?

Dish Network has the most customers seeking legal options

A lawsuit decided earlier this year found DISH liable for telemarketing to numbers on the Do Not Call List, with penalties of up to $1200 per person.

If you have a complaint with DISH Network, and want compensation, Radvocate can process it for you — we get results:

Want Fair Treatment from AT&T? Let us help...

AT&T isn’t known for its customer service. But some mistreated customers, instead of getting frustrated, are getting refunds and cash settlements.

The key is a little known contract clause called Consumer Arbitration. When you signed your service agreement with AT&T, or with their affiliate DirecTV, you signed away your right to join a larger group of customers and sue them in court.

What you do have is a right for an independent expert to review your claim and determine compensation. This process is called consumer arbitration, and Radvocate specializes in the process of compiling and submitting your claim. Best part, we only get paid if you win!

Not an AT&T customer? Submit a claim against Comcast or DirecTV, or let us know which company your complaint is with...

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Do YOU want JUSTICE from AT&T

Radvocate specializes in helping customers get paid back. We’ll take your basic information and submit your documents.

It’s free to file*, and it gets companies to listen!

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Radvocate FAQ’s | Terms & Conditions | Who We Are

Have questions? Learn more at our AT&T Customer Action Center

*Radvocate claims a commission on successful claims. Some customers may choose to pay a flat fee up front.

(Image credit: Lonnie Tague for US Dept of Justice)

"License to steal?" Customers are being overcharged, but will AT&T listen!?

"License to steal?" Customers are being overcharged, but will AT&T listen!?

Feel like your wireless, cable, or internet bill is a scam? If you’re an AT&T customer, you’re not the only one.

CBS News is turning up angry customers of AT&T's wireless, U-Verse, and Direct TV services. They claim they were misled while signing up, only to be hit with hidden fees afterward.

If you were misled or overcharged by AT&T, we feel your pain!

"License to steal?" Customers are being overcharged, but will AT&T listen!?

Feel like your wireless, cable, or internet bill is a scam? If you’re an AT&T customer, you’re not the only one.

CBS News is turning up angry customers of AT&T's wireless, U-Verse, and Direct TV services. They claim they were misled while signing up, only to be hit with hidden fees afterward.

If you were misled or overcharged by AT&T, we feel your pain!

Comcast Employee: Here's Why Your Complaints Don't Get Solved

Comcast_Complaint_Center.jpg

At Radvocate, we’re consistently helping customers who want to sue or take other legal action against Comcast.

A recent post on Reddit caught our eye because it helps explain why so many Comcast customers have complaints in the first place. It turns out Comcast customer service isn’t really trying to solve our problems…

I work for Comcast. When dealing with an existing customer, I am under no condition allowed to save them money. Even if they're inquiring about a promotional offer. If I'm unable to raise their bill, then I am to find a reason to terminate the transaction.

So let's say we're offering a promotion to get cable, internet, and phone service for $89.99/month. (Just throwing out random number because I don't have my offer grid in front of me). If the customer is currently paying more than the promotional offer, I either have to get them to buy additional services or rent unnecessary equipment, or find a reason to terminate the sale.

They also have a trick where we cold call customers who are receiving promotional pricing and offer them a free trial on some new service. The fine print in the free trial is it will knock them out of promotional pricing. So they got a free week of HBO or some s**t but next month their bill will be much higher than normal.

-Reddit User Son-Wukonda

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WERE YOU MISLED BY COMCAST?

You have the right for an independent expert to review your claim and determine compensation. We’ll take your basic information and submit your documents.

It’s free to file*, and it gets Comcast to listen!

Terms & Conditions

Have questions? Learn more at our Comcast Customer Action Center

*Radvocate claims a commission on successful claims. Some customers may choose to pay a flat fee up front.

(Image credit: Petiatil / Wikipedia Project)