Published on October 3, 2018 by the FairShake Team
AT&T isn’t known for its customer service. Some mistreated customers, instead of getting frustrated, are receiving refunds and cash settlements.
The key is a little known contract clause called Consumer Arbitration. When you signed your service agreement with AT&T, or with their affiliate DirecTV, you signed away your right to join a larger group of customers and sue thee companies in court.
What you do have is a right for an independent arbitrator to review your claim and determine compensation. This process is called consumer arbitration, and FairShake specializes in the process of organizing, managing, and submitting your claim. We only get paid if you win!
Not an AT&T customer? Submit a claim against Comcast or DirecTV, or let us know which company your complaint is with…
Have questions? Learn more at our AT&T Customer Action Center
*FairShake claims a commission on successful claims. Some customers choose to pay a flat fee up front.
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