Why We’re Here
So you have complaint against AT&T. A major issue. And AT&T customer service hasn’t solved your complaint.
Maybe you want compensation for overcharges, fraudulent sales tactics, collections issues, or impact to your credit. Maybe you just want AT&T to admit they’re in the wrong and give you fair treatment. Either way, you’re looking to take action on your AT&T complaint.
So, the question is: how can you make AT&T hear your complaint? Can you sue AT&T? What sort of compensation do customers get from AT&T their complaints?
The first thing to know, is that your AT&T contract probably limits your options for legal complaints against AT&T. You generally have two options:
We at Radvocate can help you file a claim against companies like AT&T. We’ll take your complaint through the legal process of consumer arbitration. This usually gets them to negotiate.
Here’s some information from the American Arbitration Association (AAA) on how recent complaints against AT&T have been resolved:
Now for the numbers…
In 2018, 204 complaints against AT&T were resolved through the arbitration system.
Among these complaints, 115 complaints resulted in a settlement – that's 56% of complaints.
Although settlement amounts are secret, the average complaint against AT&T asked for $8665 in compensation.
At least 27 customers also received non-monetary relief for their AT&T complaint as well.
Arbitration complaints against AT&T took an average of over 4 months to resolve.
Complaints handled by Radvocate are often settled before arbitration, which can be much faster.
The arbitration complaint process against AT&T costs money, but the company is usually responsible for costs. AT&T paid $328 in fees per complaint on average.
Meanwhile, 100% of consumers paid nothing in arbitration fees for their complaint against AT&T through the American Arbitration Association.
We want to hear from you:
Claim data is from the American Arbitration Association’s 2018 Q4 Report, which can be found here