Why We’re Here
So you have complaint against Verizon Wireless. A major issue. And Verizon Wireless customer service hasn’t solved your complaint.
Maybe you want compensation for overcharges, fraudulent sales tactics, collections issues, or impact to your credit. Maybe you just want Verizon Wireless to admit they’re in the wrong and give you fair treatment. Either way, you’re looking to take action on your Verizon Wireless complaint.
So, the question is: how can you make Verizon Wireless hear your complaint? Can you sue Verizon Wireless? What sort of compensation do customers get from Verizon Wireless their complaints?
The first thing to know, is that your Verizon Wireless contract probably limits your options for legal complaints against Verizon Wireless. You generally have two options:
Take your Verizon Wireless complaint to Small Claims Court, or
Take your Verizon Wireless complaint to Consumer Arbitration
We at Radvocate can help you file a claim against companies like Verizon Wireless. We’ll take your complaint through the legal process of consumer arbitration. This usually gets them to negotiate.
Here’s some information from the American Arbitration Association (AAA) on how recent complaints against Verizon Wireless have been resolved:
Now for the numbers…
In 2018, 15 complaints against Verizon Wireless were resolved through the arbitration system.
Among these complaints, 7 complaints resulted in a settlement – that's 47% of complaints.
Although settlement amounts are secret, the average complaint against Verizon Wireless asked for $13348 in compensation.
At least 3 customers also received non-monetary relief for their Verizon Wireless complaint as well.
Arbitration complaints against Verizon Wireless took an average of over 5 months to resolve.
Complaints handled by Radvocate are often settled before arbitration, which can be much faster.
The arbitration complaint process against Verizon Wireless costs money, but the company is usually responsible for costs. Verizon Wireless paid $1232 in fees per complaint on average.
Meanwhile, 100% of consumers paid nothing in arbitration fees for their complaint against Verizon Wireless through the American Arbitration Association.
We want to hear from you:
Claim data is from the American Arbitration Association’s 2018 Q4 Report, which can be found here