Get Paid for Your Rent-A-Center Complaint

Here’s what some customers get in compensation for complaints against Rent-A-Center

Show me the numbers!
…or tell us your complaint!


Why We’re Here

So you have complaint against Rent-A-Center. A major issue. And Rent-A-Center customer service hasn’t solved your complaint.

Maybe you want compensation for overcharges, fraudulent sales tactics, collections issues, or impact to your credit. Maybe you just want Rent-A-Center to admit they’re in the wrong and give you fair treatment. Either way, you’re looking to take action on your Rent-A-Center complaint.

So, the question is: how can you make Rent-A-Center hear your complaint? Can you sue Rent-A-Center? What sort of compensation do customers get from Rent-A-Center their complaints?


The first thing to know, is that your Rent-A-Center contract probably limits your options for legal complaints against Rent-A-Center. You generally have two options:

  1. Take your Rent-A-Center complaint to Small Claims Court, or

  2. Take your Rent-A-Center complaint to Consumer Arbitration

We at Radvocate can help you file a claim against companies like Rent-A-Center. We’ll take your complaint through the legal process of consumer arbitration. This usually gets them to negotiate. (For a list of companies we process complaints against, start here.)

Here’s some information from the American Arbitration Association (AAA) on how recent complaints against Rent-A-Center have been resolved:

Now for the numbers…

In 2018, 14 complaints against Rent-A-Center were resolved through the arbitration system.

Among these complaints, 11 complaints resulted in a settlement  – that's 79% of complaints.


Although settlement amounts are secret, the average complaint against Rent-A-Center asked for $12500 in compensation.

At least 2 customers also received non-monetary relief for their Rent-A-Center complaint as well.

Arbitration complaints against Rent-A-Center took an average of over 8 months to resolve.

Complaints handled by Radvocate are often settled before arbitration, which can be much faster. (For a list of companies we process complaints against, start here.)

The arbitration complaint process against Rent-A-Center costs money, but the company is usually responsible for costs. Rent-A-Center paid $993 in fees per complaint on average.

Meanwhile, 100% of consumers paid nothing in arbitration fees for their complaint against Rent-A-Center through the American Arbitration Association.

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Claim data is from the American Arbitration Association’s 2018 Q4 Report, which can be found here