Uber Complaint

Submitted by: Anonymous | Post a complaint | Back to Complaints Forum

They keep charging me frequently 5$ cancellation fee from drivers that never show us , refuse to answer any of my calls , messages .. they do it intentionally as they’re not even moving on the map , they wait a few mins then they just cancel so they get the 5$ fee

It happens a lot as I said and Uber doesn’t care as they like ripping people off , it gives me anxiety and it literally make me sick to my stomach , they gave me a lot of issues

What would you like the company to do to fix the problem? (optional)
Not ever cancel my trips or charge me for drivers that want to charge money for nothing

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