Airbnb Complaint

Submitted by: Anonymous | Post a complaint | Back to Complaints Forum

they are refusing to pay me for a "perfected" check in reservation. they are violating their own caveat that spells up to a one million dollar host protection for all property owners that assures them all reservations honored will be paid out to home/property owner, they are refusing to pay me for a guest who never had any intention on checking in, that also already caused me previous month damages

What would you like the company to do to fix the problem? (optional)
reimburse me for the revenue i lost in april from guest lying to me about check in month2gain false access to property

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