Set up sprint service, the service didn't work well at my home. Returned the phones and devices within the 14 day grace period (day 11) and they didn't cancel the service until 2 months later. Now I can't get a "supervisor" on the phone and apparently they are the only person who can take care of it. I've spent hours on the phone, on hold and then the line gets disconnected. I call back and the same situation repeats.
What would you like the company to do to fix the problem? (optional)
Fix the cancelation date, credit the bill they have charged andnot damage our credit.