Comcast Complaint

Submitted by: Anonymous | Post a complaint | Back to Complaints Forum

charged $70 for service call one when before agreeing she said an offsetting credit for same amount would be issued because problem was a feature described on their web page was not working that service call did not fix my problem but caused me to have no picture or service at all. the technician on the telephone who had remotely tested by box before the call now confirmed she couldn't 'talk' to box at all. She couldn't fix he problem caused by tech #1 so she dispatched a second technician to fix a problem they had caused.

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