Comcast Complaint

Submitted by: Anonymous | Post a complaint | Back to Complaints Forum

Stopped my service after raising rates above agreed price of last billing inquiry, 
my modem indicators off or flashing 04/08/19 .
04/09/19 physically disconnected my modem from comcast/xfinity. 
04/19/19 Called requested senior citizen plan after calling foreign "customer service" poor connection/dropped, disconnected rep. called back still unintelligible. 
04/23/19 returned unused/unopened TV service device. I only used internet, never TV device.
Xfinity representative left tag on door; no date time only 1st name and out of state phone number. 
Continues to bill me after stopped service 04/09/19. 
phone record; 
4/19/2019 8:01:45 PM 901******* 8002662278 15.5 Outbound No me
4/19/2019 8:17:48 PM 8002662278 901******* 13.1 Inbound No COMCAST

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