I signed a contract with at&t buy one get one free and have never got the discount. I have talked to a representative over 20 times and I keep being told that it's their mistake and being fixed. However over a year has passed I still have to call nonstop. Was on the phone with them for 5 hours today. Also I paid for the directv bundle witch included internet and a $200 gift card never received either one. I was told they cannot give service to my area however I have still been charged every month for over a year.