LA Fitness Complaint

Submitted by: Anonymous | Post a complaint | Back to Complaints Forum

I came to LA Fitness to sign up for my monthly membership. Christian the guy who showed me around asked if I want to try Personal Training, as it was my first time at the gym I said yes, that way I can learn what am I suppose to do. Without explaining anything he sign me up for this program I found out afterwards. Didn’t say it’s a contract or if I want to quit I’d have to pay a lot of money. Plus my English is not great, I think he took advantage of it too! Also he promised to call me for motivation and anchorage to go to the gym! Never got a call from him. He left as soon as I started to go there. So unprofessional! I want to quit, I can’t pay that much money anymore and I don’t like that gym!!! Rude managers, front desk personal! Shady business! I am a flight attendant, I don’t have time to use all of my sessions, I don’t want to pay money for nothing! Apparently I’m not the one who got stuck with LA fitness, this should stop! How many more of us going to be victims of this shady LA Fitness business!

What would you like the company to do to fix the problem? (optional)
To leave me alone and stop charging me for nothing!

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