I signed up for Dish Network late August 2018. I was not informed that Dish was in negotiations with HBO and Cinamax and that there was a possibility of loss of programing. On November 1st Dish claims that HBO and Cimamax have stopped making their signal available to Dish. Both HBO and Dish dispute this statement from Dish. I contacted Dish about the loss of the channels and was told that they only expected the interruption to be temporary. I canceled my service paid my bill less the early cancel fee in full as well as all equipment returned.
I ordered Dish services by phone the middle of March 2019. I placed the order for the basic service installation with the cost being 59.99 plus tax and a one time install fee of 49.00 The tech showed up about 8 days later to install. I informed him that my wife had M/S and was sensitive to electricity especially ungrounded current. I showed him the bonding block near the meter and he said it would be no problem.I had to leave for an appointment ,i asked how much longer he would be ,he replied about 20 minutes . i said thanks and he would be gone before i got back.I was gone about 2 1/2 hours and upon my return the tech was still here. I asked what was going on and he said he installed a surround system, I ask what the hell i did not want that . He had taken a card from my wife and ran it twice. I checked my bank at 3am and 876.00 dollars had been deducted from my account and all this while under Chapter 13 bankruptcy protection. This purchase was not authorized by me or the bankruptcy trustee.
Dish is charging a $480 early termination fee even though it failed to provide the Service for which they are trying to bill.