Ripped Off by a Door-to-Door Phone or Cable Salesman? Here's what to do

Customers are being duped by door-to-door sales schemes, but we don’t have to put up with it!

Did a sales rep from AT&T, Comcast, or another company come to your door while you were having another product installed?

Did they or another company offer a “special deal” to everyone at your work, and get you to sign up, just to find out you “didn’t qualify” and charge you more?

Customers have told us that they have been sold plans for services, only to find out that the company doesn't actually have that deal – Or the package was much more than that promised!

Now some customers are taking action!

Phone or cable company charging you for equipment you returned? We'll help!

Consumers report being wrongly charged for equipment rentals, returns, and trade-ins

Customers of large companies are closing their accounts and returning their equipment (phones, routers, modems, etc.) but are still being billed or held accountable for the fees associated with the hardware.

It’s a common story that we hear often from customers of companies like AT&T, T-Mobile, Comcast, and Verizon:

“The router wasn’t working, and the company told me to send it in for a replacement but say they never received my old router!”

“They told me to send my old phone back and get a new phone for free - then lost my old phone!”

“I canceled my service, and sent in my equipment but am still being charged monthly!”

“I’m being charged for a router that I don’t even have!”

Company promised you a bonus to switch phone carriers? But they didn't deliver?

Customers report getting cheated out of hundreds under rebate and buyout offers

It sounds like a great deal:

  • “Get up to $650 value for switching to AT&T”

  • “Trade-in your old device and T-Mobile will pay it off up to $650”

  • “Get a $250 Prepaid Mastercard when you switch to Verizon”

  • “Switch to Sprint and we will cover your switching fees up to $400 per line”

But a lot of wireless customers are finding out that these deals can be too good to be true.

How Can You Take Action on Direct Selling Issues?

Radvocate collects Complaints from MLM victims. Here are some legal options you might not know about

The appeal is obvious:

  • Run your own business

  • Earn some spare cash

  • Take control of your financial future

Whether they’re called “Direct Selling,” “Multi-Level Marketing,” or (according to some) “Pyramid Schemes”, the common pattern of these types of sales networks is that you purchase goods from the corporation at the center, try to sell them yourself, and try to recruit new “downlinks” so that you can get credit for their sales as well.

At Radvocate, we help individuals take on big companies, and we want to hear your complaints about MLMs.

"The Meanest Company in America"? Dish Network Customers Want Help!

Some Customers Looking for Answers Over Persistent Billing and Service Complaints

DISH Network hasn’t had a good year.

A lawsuit earlier this year put DISH on the hook for $61 million dollars for illegal telemarketing.

And the Better Business Bureau lists 1,217 complaints against the company in the past year over their billing practices, misleading promotions and sales tactics, poor service, and other issues.

What’s the most frustrating company? Here's what the numbers say...

We crunched the numbers on over 50 top companies and found Dish Network sets the standard for worst customer services.

See the overall rankings and industry-specific rankings for airlines, cable, wireless, MLMs, rideshare, banks and financial services, car insurance.

What are the most hated companies?

Latest from Comcast: Refunds for Mass. customers over hidden fees, impact on credit

Comcast customers in Massachusetts may be in for a welcome holiday present: cash refunds.

As first reported by Ars Technica, an announcement yesterday from Attorney General Maura Healy revealed a settlement covering 20,000 Comcast subscribers, some of whom could gain hundreds of dollars.

T-Mobile scandal: Overbilled customers nationwide speak out

Remember how Wells Fargo got in big trouble for slamming customers with accounts they never wanted? It sounds like T-Mobile could be next.

T-Mobile store employees are coming out of the woodwork to describe misleading sales practices. Employees say they crammed customer bills with hidden charges for things they never asked for, like T-Mobile's Jump Insurance program.

Dish Network Named Most Frustrating Company. What Can Customers Do?

Dish Network has the most customers seeking legal options

A lawsuit decided earlier this year found DISH liable for telemarketing to numbers on the Do Not Call List, with penalties of up to $1200 per person.

If you have a complaint with DISH Network, and want compensation, Radvocate can process it for you — we get results: