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3 common complaints against AT&T, T-Mobile & Verizon…
…And what you can do about them
Here’s the recent news on the wireless industry: they have problems with their customer service. Below are 3 types of claims that come up for wireless companies like AT&T, T-Mobile & Verizon. We’ve grouped them by category: Misleading Billing & Promotions; Hidden Fees & Pricing Increases; and Poor Quality Service.
Remember: If you have complaints like this, and customer service can’t or won’t help, consider taking action.
Misleading Billing & Promotions
Customer claims against AT&T, T-Mobile & Verizon not honoring their promotional offers or excessive billing errors
Hidden Fees & Pricing Increases
Customer claims against AT&T, T-Mobile & Verizon for “bill stuffing”, unexplained price increases, and constantly targeting the best plans
Poor Quality Service
Customers claim against AT&T, T-Mobile & Verizon for data throttling, slow data, lies over who has the “best network,” and ineffective customer service
To say it again: If you have complaints like this, and customer service can’t or won’t help, consider taking action.