AT&T

Ripped Off by a Door-to-Door Phone or Cable Salesman? Here's what to do

Customers are being duped by door-to-door sales schemes, but we don’t have to put up with it!

Did a sales rep from AT&T, Comcast, or another company come to your door while you were having another product installed?

Did they or another company offer a “special deal” to everyone at your work, and get you to sign up, just to find out you “didn’t qualify” and charge you more?

Customers have told us that they have been sold plans for services, only to find out that the company doesn't actually have that deal – Or the package was much more than that promised!

Now some customers are taking action!

Phone or cable company charging you for equipment you returned? We'll help!

Consumers report being wrongly charged for equipment rentals, returns, and trade-ins

Customers of large companies are closing their accounts and returning their equipment (phones, routers, modems, etc.) but are still being billed or held accountable for the fees associated with the hardware.

It’s a common story that we hear often from customers of companies like AT&T, T-Mobile, Comcast, and Verizon:

“The router wasn’t working, and the company told me to send it in for a replacement but say they never received my old router!”

“They told me to send my old phone back and get a new phone for free - then lost my old phone!”

“I canceled my service, and sent in my equipment but am still being charged monthly!”

“I’m being charged for a router that I don’t even have!”

Company promised you a bonus to switch phone carriers? But they didn't deliver?

Customers report getting cheated out of hundreds under rebate and buyout offers

It sounds like a great deal:

  • “Get up to $650 value for switching to AT&T”

  • “Trade-in your old device and T-Mobile will pay it off up to $650”

  • “Get a $250 Prepaid Mastercard when you switch to Verizon”

  • “Switch to Sprint and we will cover your switching fees up to $400 per line”

But a lot of wireless customers are finding out that these deals can be too good to be true.

What’s the most frustrating company? Here's what the numbers say...

We crunched the numbers on over 50 top companies and found Dish Network sets the standard for worst customer services.

See the overall rankings and industry-specific rankings for airlines, cable, wireless, MLMs, rideshare, banks and financial services, car insurance.

What are the most hated companies?

Dish Network Named Most Frustrating Company. What Can Customers Do?

Dish Network has the most customers seeking legal options

A lawsuit decided earlier this year found DISH liable for telemarketing to numbers on the Do Not Call List, with penalties of up to $1200 per person.

If you have a complaint with DISH Network, and want compensation, Radvocate can process it for you — we get results:

"License to steal?" Customers are being overcharged, but will AT&T listen!?

Feel like your wireless, cable, or internet bill is a scam? If you’re an AT&T customer, you’re not the only one.

CBS News is turning up angry customers of AT&T's wireless, U-Verse, and Direct TV services. They claim they were misled while signing up, only to be hit with hidden fees afterward.

If you were misled or overcharged by AT&T, we feel your pain!

Do you have a claim? Feds sue DirecTV for $3.95 billion deception

A lot of us feel like cable and internet companies are trying to rip us off. Now the Federal Trade Commission is setting out to prove it.

They say DirecTV misled 30 million customers about contract terms, promising new customers one rate then jacking up their prices. Many customers say they signed up for DirecTV's 12-month discount, but were stuck with a 2-year contract that nobody mentioned.

Signed a misleading contract and had your price jacked up? We feel your pain! You can file a claim to get compensation.

What is Radvocate?

What is Radvocate?

Ever felt cheated by your wireless company? Your cable or internet provider? Does it seem like your bill goes up and up for no reason?

Well you're not alone. We hear about all sorts of deceptive practices by companies like AT&T, Verizon, Comcast, T-Mobile, and others. The good news is you may be able to claim money. Start here.