Remember how Wells Fargo got in big trouble for slamming customers with accounts they never wanted? It sounds like T-Mobile could be next.
T-Mobile store employees are coming out of the woodwork to describe misleading sales practices. Employees say they crammed customer bills with hidden charges for things they never asked for, like T-Mobile's Jump Insurance program.
AT&T isn’t known for its customer service. But some mistreated customers, instead of getting frustrated, are getting refunds and cash settlements.
The key is a little known contract clause called Consumer Arbitration. When you signed your service agreement with AT&T, or with their affiliate DirecTV, you signed away your right to join a larger group of customers and sue them in court.
Feel like your wireless, cable, or internet bill is a scam? If you’re an AT&T customer, you’re not the only one.
CBS News is turning up angry customers of AT&T's wireless, U-Verse, and Direct TV services. They claim they were misled while signing up, only to be hit with hidden fees afterward.
If you were misled or overcharged by AT&T, we feel your pain!
At Radvocate, we’re consistently helping customers who want to sue or take other legal action against Comcast.
A recent post on Reddit caught our eye because it helps explain why so many Comcast customers have complaints in the first place. It turns out Comcast customer service isn’t really trying to solve our problems…
I work for Comcast. When dealing with an existing customer, I am under no condition allowed to save them money. Even if they're inquiring about a promotional offer. If I'm unable to raise their bill, then I am to find a reason to terminate the transaction.
Comcast isn’t known for its customer service. But some mistreated customers, instead of getting frustrated, are getting refunds and cash settlements.
The key is a little known contract clause called Consumer Arbitration. When you signed your service agreement with Comcast, you signed away your right to join a larger group of customers and sue them in court.
What you do have is a right for an independent expert to review your claim and determine compensation. This process is called consumer arbitration, and Radvocate specializes in the process of compiling and submitting your claim. Best part, we only get paid if you win!
Not a Comcast customer? Submit a claim against AT&T or DirecTV, or let us know which company your complaint is with...
Is Comcast cheating you? Here are 8 scams they could be pulling right now! Radvocate can help you claim cash compensation.
A lot of us feel like cable and internet companies are trying to rip us off. Now the Federal Trade Commission is setting out to prove it.
They say DirecTV misled 30 million customers about contract terms, promising new customers one rate then jacking up their prices. Many customers say they signed up for DirecTV's 12-month discount, but were stuck with a 2-year contract that nobody mentioned.
Signed a misleading contract and had your price jacked up? We feel your pain! You can file a claim to get compensation.
Ever feel like your cable and internet company is lying to you? You’re not the only one.
Now the Attorney General of Washington has sued Comcast for a “pattern of deceptive practices” in marketing their Xfinity service.
Among the charges is that Comcast misled customers about what was covered by their Service Protection Plan, so if that's on your account you should definitely check it out!
Ever felt cheated by your wireless company? Your cable or internet provider? Does it seem like your bill goes up and up for no reason?
Well you're not alone. We hear about all sorts of deceptive practices by companies like AT&T, Verizon, Comcast, T-Mobile, and others. The good news is you may be able to claim money. Start here.