Real Customers

Ripped Off by a Door-to-Door Phone or Cable Salesman? Here's what to do

Customers are being duped by door-to-door sales schemes, but we don’t have to put up with it!

Did a sales rep from AT&T, Comcast, or another company come to your door while you were having another product installed?

Did they or another company offer a “special deal” to everyone at your work, and get you to sign up, just to find out you “didn’t qualify” and charge you more?

Customers have told us that they have been sold plans for services, only to find out that the company doesn't actually have that deal – Or the package was much more than that promised!

Now some customers are taking action!

Phone or cable company charging you for equipment you returned? We'll help!

Consumers report being wrongly charged for equipment rentals, returns, and trade-ins

Customers of large companies are closing their accounts and returning their equipment (phones, routers, modems, etc.) but are still being billed or held accountable for the fees associated with the hardware.

It’s a common story that we hear often from customers of companies like AT&T, T-Mobile, Comcast, and Verizon:

“The router wasn’t working, and the company told me to send it in for a replacement but say they never received my old router!”

“They told me to send my old phone back and get a new phone for free - then lost my old phone!”

“I canceled my service, and sent in my equipment but am still being charged monthly!”

“I’m being charged for a router that I don’t even have!”