Wireless

Company promised you a bonus to switch phone carriers? But they didn't deliver?

Customers report getting cheated out of hundreds under rebate and buyout offers

It sounds like a great deal:

  • “Get up to $650 value for switching to AT&T”

  • “Trade-in your old device and T-Mobile will pay it off up to $650”

  • “Get a $250 Prepaid Mastercard when you switch to Verizon”

  • “Switch to Sprint and we will cover your switching fees up to $400 per line”

But a lot of wireless customers are finding out that these deals can be too good to be true.

Latest from Comcast: Refunds for Mass. customers over hidden fees, impact on credit

Comcast customers in Massachusetts may be in for a welcome holiday present: cash refunds.

As first reported by Ars Technica, an announcement yesterday from Attorney General Maura Healy revealed a settlement covering 20,000 Comcast subscribers, some of whom could gain hundreds of dollars.

T-Mobile scandal: Overbilled customers nationwide speak out

Remember how Wells Fargo got in big trouble for slamming customers with accounts they never wanted? It sounds like T-Mobile could be next.

T-Mobile store employees are coming out of the woodwork to describe misleading sales practices. Employees say they crammed customer bills with hidden charges for things they never asked for, like T-Mobile's Jump Insurance program.

"License to steal?" Customers are being overcharged, but will AT&T listen!?

"License to steal?" Customers are being overcharged, but will AT&T listen!?

Feel like your wireless, cable, or internet bill is a scam? If you’re an AT&T customer, you’re not the only one.

CBS News is turning up angry customers of AT&T's wireless, U-Verse, and Direct TV services. They claim they were misled while signing up, only to be hit with hidden fees afterward.

If you were misled or overcharged by AT&T, we feel your pain!

"License to steal?" Customers are being overcharged, but will AT&T listen!?

Feel like your wireless, cable, or internet bill is a scam? If you’re an AT&T customer, you’re not the only one.

CBS News is turning up angry customers of AT&T's wireless, U-Verse, and Direct TV services. They claim they were misled while signing up, only to be hit with hidden fees afterward.

If you were misled or overcharged by AT&T, we feel your pain!

What is Radvocate?

What is Radvocate?

Ever felt cheated by your wireless company? Your cable or internet provider? Does it seem like your bill goes up and up for no reason?

Well you're not alone. We hear about all sorts of deceptive practices by companies like AT&T, Verizon, Comcast, T-Mobile, and others. The good news is you may be able to claim money. Start here.