New site www.ChaseOptOut.com will send a free opt-out letter for any Chase customer to opt out of forced arbitration provision
LOS ANGELES & OAKLAND, CA – June 11, 2019 – A group of startups, led by banking venture HM Bradley and consumer claims startup Radvocate, are teaming up to help J. P. Morgan Chase credit card holders opt out of a new contract provision that many observers say puts consumers at a disadvantage.
When Chase started informing customers last week that credit card accounts would now be subject to dispute procedures of the private arbitration system, rather than public courts, the change made national news and attracted attention among observers ranging from business outlets to the halls of Congress to credit card rewards gurus.
The startups’ new Opt-Out service helps users fill details into a template letter rejecting the company’s arbitration provision. The service automatically prints the resulting letter, which is then mailed and tracked through its arrival at Chase’s legal address.