Looking to sue US Cellular? Small claims court is an option, and you may have others…
At FairShake we’ve helped thousands of users with claims against US Cellular and other big companies that ripped them off get over $5 million in settlement offers… [continued below]
Maybe you’ve tried all the US Cellular customer service escalation options. Maybe you’ve even tried other ways to bring your US Cellular complaint.
Either way, you might think you know how suing US Cellular works. Especially if a bunch of people have the same problem, wouldn’t you find a lawyer and bring a class action suit against US Cellular?
Well, that’s where an obscure term of company contracts comes in — it’s called consumer arbitration — and it’s incredibly common.
If there’s a consumer arbitration clause in your contract with US Cellular then you probably can’t sue US Cellular in a “real” court — like state or federal court. And you probably can’t sue US Cellular as part of a class action.
So what can you do?
The first way to sue US Cellular is through consumer arbitration. If your contract has an arbitration clause it gives you the right take legal action against US Cellular through an officially-designated, independent dispute process that’s not a court and won’t require showing up in person. This can be a better option for a lot of regular people.
The second way to sue US Cellular, if you have the time and dedication, is to use Small Claims Court. If you’re ready to sue US Cellular in Small Claims Court, read on below:
Ready to sue U.S. Cellular in small claims court? First you need to check that your situation qualifies. Small claims courts are only for certain types of claims, and you might be limited by two factors:
If your claim doesn’t fall within the limits of your state’s small claims court, you’ll have to arbitrate your claim instead.
When you’re done writing, you need to mail a hard copy of the letter, preferably as certified mail or some other service that allows you to confirm delivery. According to our most recent research, US Cellular is legally based in Delaware and receives mail at this address:
USCC SERVICES, LLC
C/O CORPORATION SERVICE COMPANY
251 LITTLE FALLS DRIVE
WILMINGTON, DE 19808
If you would like examples of demand letters or more information about how to write them, you can find an excellent guide here.
Each state (and sometimes county) has a different set of forms to fill out, which you can get for free on your court website. Find your state court website here.
Be sure to have the right number of copies. When you move on to the next step, you will likely need 3 or 4 copies. If you don’t, the court won’t let you sue US Cellular.
Once the forms are done, you have to “file” them with the courts, a process that has very specific steps to follow.
Look at your court’s website for instructions on how to properly deliver your forms to U.S. Cellular, or search for “[your state] small claims service of process”. Be advised: your claim will be dropped if you do not follow them perfectly.
Ready to sue US Cellular in small claims court?
If this sounds too hard and expensive, try consumer arbitration instead…